South Cambridgeshire District Council is the Data Controller and registered with the Information Commissioner’s Office.
We need your personal data, where you are happy to provide it, in order to respond to any comment or concern that you have.
We will collect and use your data with your consent, unless we have a statutory reason to process your data. For example, if you are writing in to give us some feedback on our website, you should make sure that you are happy to provide us with relevant information. However, if you are writing in about a matter that is governed by the law, such as a change to your council tax, we will process your data in line with that law.
You have rights over the information that you provide us, such as access and correction. For full details of these rights, please refer to our website.
We share information within the Council to ensure services are provided appropriately. We may share your personal data with other agencies if the law tell us we have to.
We may process the information you provide to prevent and detect fraud in any of our systems and may supply information to e.g., government agencies or credit reference agencies to do this. We participate in the Government’s National Fraud Initiative.
We only keep your information as long as necessary, or in line with the law. You can find out more by looking at the Council’s Retention Policy on the web site.
We do not routinely process any information about you outside the European Economic Area (EEA), except in rare cases, where we use all appropriate safeguards.
More information about how we handle your data is on our website. This includes contact details for the Data Protection Officer and the regulator, the Information Commissioner’s Office.
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